Vehicle Collection in Tyne and Wear

Sometimes bringing a vehicle in is the hard part. It may have failed an MOT, have a warning light on, a dodgy tyre, or you may be working all day with no way to get to the garage.

At Banks of the Tyne in Hebburn we offer vehicle collection in Tyne and Wear, so a car or van can be picked up and brought to us for the work you need. This page explains who it suits and how to make it go smoothly.

When collection makes sense

The obvious case is a vehicle you should not drive: worn brakes, a fault that has you worried, or a flat or damaged tyre. Collection avoids the risk of driving it in and having something go wrong on the way.

It also helps when time is the issue, such as a van that cannot be spared during the working day, or an owner who cannot get to Hebburn easily.

• Vehicles with safety concerns
• Cars that failed an MOT and need repair
• Vans that cannot lose working time
• Owners without a way to get to the garage

How collection works

You tell us where the vehicle is, what it is, and what you want done. We arrange a time to collect it, and it is brought to our garage for assessment or the agreed work.

How the vehicle is moved depends on its condition. A vehicle that is roadworthy may be driven, while one that is not is transported properly. We say which applies when we arrange it.

What affects arrangements and cost

Distance, vehicle size, access and whether the vehicle runs all play a part. A car on a driveway is a different task from a van in a locked yard or a vehicle stuck in a car park.

We do not give figures without details, so tell us what you can. Ask about any charge before agreeing, and about what the work itself will involve once the vehicle is with us.

Preparing for collection

Have the keys, locking wheel nut key and any documents ready, and remove personal belongings and valuables. Tell us about any existing damage, and take photographs so everyone agrees on the condition.

Make sure we can reach the vehicle: tell us about gates, permits, narrow streets or restricted parking. Check with your insurer if you are unsure whether collection affects your cover.